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Desk/5000: Closing a tab

 

The bar tab feature allows your clients to keep adding to their open tab but closing a tab is required to complete the transaction.

 

 

Closing a tab

  1. From the Home Screen with the Chase logo, press the green [Enter] key to access the Main Menu.

  2. From the Main Menu, select [2] to close a tab.

  3. Choose the corresponding options applicable:
    • Press [1] to search all the transactions in the batch.
    • Press [2] to search transactions by the reference number.
    • Press [3] to search transactions by the clerk/server number.
    • Press [4] to search transactions by the invoice number.
    • Press [5] to search transactions by the last 4 digits of the card number.
    • Press [6] to search transactions by the customer number.
    • Press [7] to search transactions by the RRN number.
    • Press [8] to search transactions by the approval code.

  4. Press the green [Enter] key to continue.
    • Press [<] to select the previous transaction or [>] for the next transaction.

  5. Press the red [Cancel] key to cancel and exit the menu.

  6. Press [1-Accept] to close the tab for the original amount or [2-Change] to change the amount.

  7. The customer is prompted to confirm the amount.

  8. Terminal connects to host. No action needed.

  9. Receipt prints, and approval is displayed.

 

 

We’re here to help!

 

For questions about your terminal, contact our customer support team at 1.800.265.5158.