Desk/5000: Set up passwords

Create passwords to protect and control important functions on your device. Learn how to create passwords for supervisor and manager levels.

Set up passwords

From the Home Screen with the Chase logo, press the green [Enter] key to access the Main Menu.
From the Main Menu, select ADMIN with the gear icon on the bottom left of the screen.
Press [6] for Security.
Terminal will prompt for password to be entered. Contact Chase Payment Solutions to get a Dynamic Password. Enter Dynamic Password provided, then press Enter to confirm.
Select [1] for Supervisor/Manager.
Select [1] for Add User.
Depending on what needs to be set up, select either Manager or Supervisor.
Enter a number for Manager/Supervisor ID.
Enter a Manager/Supervisor Name.
Create a 7-digit alphanumeric password and type it in the Enter Password field.
Re-enter the 7-digit alphanumeric password.
Tap the green [Enter] button on the screen or the green [Enter] key on the keypad to save the information.
Terminal will display: User Added.
Terminal will prompt if you want to add another user. If another user needs to be added, select [1] for Yes and go through steps 7–13 again. Once done, select [2] for No.

For questions about your terminal, contact our customer support team at 1.800.265.5158.