Tap to Pay on iPhone support

Get help with taking contactless payments in-store or on the go — all without the extra hardware.

Available with the Chase Mobile Checkout-PLUS^® app

What is Tap to Pay on iPhone?

Tap to Pay on iPhone is a method of payment for businesses that is available with the Chase Mobile Checkout-PLUS app. You can accept contactless cards, Apple Pay^® and other digital wallets on your iPhone, and no extra hardware is needed for eligible transactions.

Tap to Pay on iPhone is easy, private and secure.

How do I activate Tap to Pay on iPhone?

Open the Chase Mobile Checkout-PLUS app on your iPhone
Choose the three lines/hamburger menu on the top left corner
Choose Tap to Pay
Choose Enable Now on the next screen
Review and accept the Apple Terms of Service Agreement
Confirm your Apple Account. If you’re activating your first device, you must use the owner’s Apple Account
Once setup is complete, you should see a screen that says, "You’re all set!"

Tap to Pay on iPhone FAQ

Explore frequently asked questions to get the most out of Tap to Pay on iPhone.

You can accept all contactless payments types, including credit and debit cards, Apple Pay and other digital wallets.

You can accept all major card networks using Tap to Pay on iPhone: Visa^®, Mastercard^®, American Express^® and Interac^®.

Yes, the transaction limit is determined by the cardholder's institution and is typically set to $250.

There are no additional fees for merchants to use Tap to Pay on iPhone. Please reference your merchant agreement for your processing rates.

No, your customers do not pay any fees when you accept payments with Tap to Pay on iPhone.

Yes, Tap to Pay on iPhone is available in Canada.

Open the Chase Mobile Checkout-PLUS app on your iPhone
On the New Sale page, initiate a Quick Sale or choose an item from your Product Catalogue
Follow the prompts and choose Tap to Pay on iPhone as your method of payment
Complete the transaction by following the instructions

Present your iPhone to your customer and ask them to hold their card horizontally, on top of your iPhone, over the contactless symbol. For Apple Pay and other digital wallets, ask your customer to hold their device on top of your iPhone, near the contactless symbol.

Here is a visual reference for positioning your iPhone to accept contactless payments:

For card payments

For digital wallet payments

Some card designs and materials, such as metal cards, are less effective at contactless payments. If the physical card payment is not being detected, ask the customer to move the card around or reposition it on the iPhone. You can also ask them to try the digital wallet method.

Debit card refunds will need to be processed either with the card reader or as a cash refund.

Tap to Pay on iPhone runs on the latest iOS version.

No, Tap to Pay on iPhone is only available on iPhone.

Here’s what you need:

A Chase merchant services agreement
A supported iPhone
A supported version of iOS
The Chase Mobile Checkout-PLUS app
An Apple Account
A Wi-Fi or cellular data connection

Tap to Pay on iPhone uses the built-in features of iPhone to keep your business and your customer data private and secure. When a payment is processed, Apple does not store card numbers on the device or on Apple servers.

Tap to Pay on iPhone does not have a noticeable impact on battery life.

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Tap to Pay on iPhone support

What is Tap to Pay on iPhone?

How do I activate Tap to Pay on iPhone?

Tap to Pay on iPhone FAQ

What types of payment methods can I accept with Tap to Pay on iPhone?

Which card networks can I accept with Tap to Pay on iPhone?

Is there a transaction value limit for using Tap to Pay on iPhone?

Do I have to pay any fees to use Tap to Pay on iPhone?

Do my customers have to pay any fees to use Tap to Pay on iPhone?

Is Tap to Pay on iPhone available in Canada?

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