Desk/5000: Reprint a receipt

Reprint a receipt

1. From the Home Screen with the Chase logo, press the green [Enter] key to access the Main Menu.
   
   
2. From the Main Menu, swipe left 2x and press the Reprint icon.
   
   
3. Select [1] for Last Receipt or [2] for Search to locate a specific transaction in the batch.
   
   
4. If [2] Search is selected, choose the corresponding options applicable:
   
   • Press [1] to search all the transactions in the batch.
   • Press [2] to search transactions by the reference number.
   • Press [3] to search transactions by the clerk/server number.
   • Press [4] to search transactions by the invoice number.
   • Press [5] to search transactions by the last 4 digits of the card number.
   • Press [6] to search transactions by the customer number.
   • Press [7] to search transactions by the RRN number.
   • Press [8] to search transactions by the approval code.
   • Press [9] to search transactions by the customer ref. number.
   
   
5. Select preferred item to reprint then press Enter:
   
   • Press [1] for merchant copy.
   • Press [2] for customer copy.
   • Press [3] for both.
   
   
6. Terminal will print receipt.