DX8000: More information and support

 

More information and support

From the main screen, choose the menu icon in the upper left corner and select applicable options.

 

Access reports / reprint a receipt

Scroll through the menu to select desired operation. Press the screen to start a the transaction or function.

 

Settling the batch

Your terminal batch contains all the daily transactions to be settled. Settlement is the process of managing your transactions so they are funded to your banking account.

For the DX8000 terminal, there are three settlement options:

• Manual settlement
• Host auto settlement (default)
• Terminal auto settlement

 

Manual settlement

If your terminal is set to Manual Settlement, press to access the [Settlement] button on the main screen of the payment application.

 

Host or terminal auto settlement:

If your terminal is set to either Host or Timed Auto Settle, it will automatically settle transactions in the current batch at a specific, predetermined time, within a 24-hour period.

Note: If the terminal is unplugged or turned off before the set time, the auto settlement will occur when the terminal is turned on again.

 

Common errors explained:

More details on next steps, fixes, and additional error codes available on the Chase Assist application.