DX8000: Password management

 

Password management

 

Password privileges

Before you begin, think about the passwords you will need to provide to your manager and staff.

• Ideally, each member of your staff should have credentials based on their level of responsibility.
• As an added layer of security, only managers can perform the following password-protected transactions: refunds and voids.

To protect your business, use discretion when sharing passwords and consider changing them on a regular basis.

 

Setting up your users

• The IDs and the passwords are configured manually on the terminal by accessing the User Menu. To access the User Menu, please call our support line at: 1.800.265.5158.
• You will need to provide your Merchant ID to obtain a temporary password. This number can also be found on any of the printed receipts listed as MID.

The DX8000 terminal supports the following levels of passwords:

1. Manager – Unlimited access
2. Clerk – Limited access where applicable

• Each ID can support a unique password.
• We recommend the creation of a unique ID/Passcode for each of the 2 password levels.

 

Setting up your passwords

1. From the main screen, choose the menu icon in the upper left corner and select [User].
2. Press/tap [Admin]. You will be prompted to “Enter Temporary Use Passcode". Call the support line (1.800.265.5158) to obtain a temporary passcode. Remember to have your Merchant ID ready.
3. Press/tap [Add User] located at the bottom of the screen to create a user account.

 

Add user

1. Press [Add User] located at the bottom of the screen to create a user account.
2. Enter a username (e.g., Jane Smith)
3. Enter a password
   • Must be 8 characters
   • Must contain 1 uppercase letter
   • Must contain 1 lowercase letter
   • Must contain 1 special character
4. Press Confirm to save changes.