DX8000: Setting up your terminal's passwords

 

Password privileges

Before you begin, think about the passwords you will need to provide to your manager and staff:

• Ideally, each member of your staff should have credentials for the terminal based on their level of responsibility.
• As an added layer of security, only managers and supervisors can perform the following password-protected transactions: Refund, Void, and Manually Keyed Card.

 

Two levels of passwords

The Ingenico DX8000 terminal supports two levels of passwords:

1. Manager
2. Supervisor

 

The terminal has the ability to support an unlimited number of IDs.

• Each ID can support a unique password.
• The IDs and the passwords are configured manually on the terminal by accessing the Security Menu. To access the Security Menu, please call our 24/7 Merchant Support at 1.800.265.5158.
• We recommend the creation of a unique ID/Passcode for each of the two security levels.

 

Setting up your passwords

Set up your Supervisor / Manager IDs and passwords on your local terminal by accessing Security Settings.

1. MAIN SCREEN
   Select [=] to display Menu.
   Select Security Settings.
   
   
2. PASSWORD
   Enter Password and press [Confirm].
   To obtain a dynamic password for the Security Menu, please call our 24/7 Merchant Support at 1.800.265.5158.
   
   
3. SECURITY SETTINGS
   Select [Add User] to add new User/Password for a Supervisor/Manager.
   Select [Change Password] to change password for a Supervisor/Manager.
   Select [Delete User] to delete a Supervisor/Manager user.
   
   
4. CREATE USER
   Select [Manager] to add new Manager user.
   Select [Supervisor] to add new Supervisor user.
   
   

   a. ADD MANAGER USER

   Enter the desired User Name & Password.

   • Name alphanumeric (max 10 characters).
   • Password must be 7 characters and must include a minimum of 1 alpha or numeric character.
     
     

   b. ADD SUPERVISOR USER

   Enter the desired User Name & Password.

   • Name alphanumeric (max 10 characters).
   • Password must be 7 characters and must include a minimum of 1 alpha or numeric character.
     
     
5. OPERATION SUCCESSFUL

   User has been successfully set up.