Training & Guides
Our online training center is designed to fit your needs. For new customers, our initial telephone training will help get you started to accept payments. Then, to help you and your employees get the most from your payment processing, we provide training materials and quick guides — all easily accessed online at your convenience.
We can train you on point-of-sale terminals, our online reporting suite Resource Online and even on applications like Orbital® Virtual Terminal and our Touch Tone Capture.
Call Maxwell at 1.866.875.0004 to schedule a training session.
Are you looking for quick answers regarding your account, such as how to get set up? Our quick links below can help you get the information you need:
Merchant Operating Guide
Card-Present
- Chase POS User Guide
- Chase POS Merchant Portal User Guide
- DX8000 – Quick Reference Guide
- VeriFone VX520 / VX820 Duet / VX680 3G
- Ingenico Desk/5000, Move/5000, and DESK/5000 with IPP315 PIN Pad – Quick Reference Guide
- Ingenico IWL250/220/ICT220/250 (Retail/Restaurant)
- Chip and PIN Guide (All Product Lines)
- Managing your Chase® Terminal
- Ingenico Quick Reference Guide
- Chase Mobile Checkout – PLUS Merchant Portal Guide
- Chase Mobile Checkout – PLUS - Quick Start Guide with Link/2500
- NBS 55/ 56/ 5700 (Retail/ Restaurant)
- NBS 55/ 56/ 5700 (Pre-Authorization/ Lodging)
Card-Not-Present
Still looking for information about your product? Contact us and we'll help you get the information you need.
