Managing Your Account

Keep card readers and point-of-sale equipment clean and disinfected.

COVID-19 Readiness
  • Make sure to disconnect and turn off equipment first.
  • Do not use solvents, detergents, or abrasive cleaners.
  • Using a lightly damp microfiber cloth (recommended), wipe down equipment.
  • After cleaning, the equipment may be disinfected using a suitable alcohol-based wipe or disinfectant applied to a microfiber cloth. A soft cloth dampened with rubbing alcohol (70 percent isopropyl alcohol or disinfectant wipes are recommended), making sure not to drip liquid into any openings.
  • Never spray your equipment directly.
  • Avoid paper fiber materials like a tissue or a paper towel, as they’re more abrasive and can leave scratches.
  • Let them dry completely before use.

For more information on preparing your business for COVID-19 visit https://pages.paymentsolutions.chase.com/contingency-plan.html