Training & Guides
Our online training center is designed to fit your needs. For new customers, our initial telephone training will help get you started to accept payments. Then, to help you and your employees get the most from your payment processing, we provide training materials and quick guides — all easily accessed online at your convenience.
We can train you on point-of-sale terminals, our online reporting suite Resource Onlineand even on applications like Orbital® Virtual Terminal and our Touch Tone Capture.
Contact us online or call us at 1.866.875.0004 to schedule a training session.
Are you looking for quick answers regarding your account, such as how to get set up? Our quick links below can help you get the information you need:
Merchant Operating Guide
Card-Present
- Chase Mobile Checkout – PLUS Quick Start Guide
- Chase Mobile Checkout – PLUS User Guide
- Chase Mobile Checkout – PLUS Merchant Portal Guide
- VeriFone VX520 / VX820 Duet / VX680 3G
- Ingenico IWL250/220/ICT220/250 (Retail/Restaurant)
- Chip and PIN Guide (All Product Lines)
Card-Not-Present
Still looking for information about your product? Contact us and we'll help you get the information you need.
Reporting Guides
We also have guides to quickly help you with common reporting functions:
