Digital self-service tools to help you manage your payments account
Get your password, set up your device and watch helpful how-to videos.
Explore resources tailored to your business needs
Watch the latest how-to videos for your device
Choose your device below to view videos and learn the basics:
Manage and set up your password
Obtain a temporary password from our IVR to set up your Manager or Supervisor password.
Dial 1-800-265-5158 and select Option 3. You will be asked to enter the last 4 digits of your deposit account number.
For detailed setup instructions, select your device below.
Get help with our automated phone system
Navigate financial transactions
Check transactions, batches and manage funding.
Choose Option 2.
Safeguard your business
Request a temporary manager password for your terminal.
Choose Option 3, then 1. You will be asked to enter the last 4 digits of your deposit account number.
Get help with a device
Get technical support when you need it.
Choose Option 3.
Get the reporting you need for your account
Request monthly statements.
Choose Option 4, then 1.
Use the phone number on your merchant account and have your merchant ID ready
Where can I find my merchant ID?
- Welcome email/letter
- Monthly Chase statements