Move/5000 help:

Questions? We have answers. We're here to help you get the most out of your Move/5000 terminal. Learn to set up your device, process transactions, and more.

Get started with the Move/5000 terminal

Check out our how-to instructions and get the answers to the most frequently asked questions by business owners like you.

View the Move/5000 Quick Reference Guide (PDF)

Choose the Move/5000 topic you’d like to explore:

Basic Functions

Common transactions to help you start processing right away.

Process a sale
Process a return
Void a transaction
Closing a tab
Force a credit sale
Complete a manual settlement
Print reports
Process a pre-auth
Process a pre-auth completion
Reprint a receipt

Settings

Set up your card reader and tailor your device to your personal preference.

Base association
Change date and time
EMV download
Set up passwords
Setting up Wi-Fi
Unlock password

We’re here to help!

For questions about your terminal, contact our customer support team at 1.800.265.5158.